Shipping and returns

Shipping

All available items are shippied worldwide with priority airmail, and will be dispatched within 1-2 business days of ordering. Please note that orders placed Friday to Sunday are shipped on Monday.

The scarves shown with the shawl rings are not included in the price and are not part of the purchase.

The estimated mail delivery time is:
France: 2-3 business days
Europe (EU): 4-6 business days
Rest of the world: 6-10 business days

Shipping costs, including packaging and handling (worldwide flat rate)

  5.10 EUR - one ring
  8.30 EUR-  two rings
  9.90 EUR-  three to four rings
12.90 EUR - five to six rings
16.90 EUR - seven and up

For quotes on upgraded shipping (tracking options, shorter delivery times etc), please email me: maitaicollection@orange.fr

Returns

I accept returns when contacted via email at maitaicollection@orange.fr within 48 hours of receiving the item(s). All items must be returned within seven days of the original delivery.

The return item must be shipped fully insured. If send uninsured, the responsability of a possible loss, damage or theft of the package is with the buyer. The Buyer is responsible for return shipping charges (please fill out the custom declaration in the same way as marked when you received the package). 

On receipt, the returned item(s) will be inspected, and when it is the original item(s), in original packaging material and unused condition, a refund (purchase price less shipping costs) will be issued via PayPal.